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Question # 1
The customer wants to increase the number of services in their portfolio and improve the time to launch theseservices. Which two business outcomes are appropriate? (Choose two.)
A. cost efficiency
B. employee satisfaction
C. time to market
D. business growth
E. sustainability
Question # 2
Which two steps in the customer lifecycle approach are owned by the sales and marketing team? (Choosetwo.)
A. Experience
B. Evaluation
C. Awareness
D. Deployment
E. Adoption
Question # 3
Which two actions are in adoption campaign? (Choose two.)
A. messaging to users on best practice approaches to their solution
B. messaging to stakeholders on new product releases
C. messaging to stakeholders on the new features of their solution
D. survey sent to all end users
E. renewal reminder to stakeholders
Question # 4
What is a type of expansion opportunity?
A. additional user groups
B. positive customer sentiment
C. strong stakeholder communication
D. using latest release versions
Question # 5
What are two examples of expand opportunities? (Choose two.)
A. providing solution optimization services
B. adding headcount to manage solution by the customer
C. training on existing features
D. hosting an executive review
E. increasing license count
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